The Open Ticket Request System

http://otrs.org/

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS

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Source Files
Filename Size Changed Actions
UPGRADING.SuSE 0000007987 7.8 KB over 6 years
otrs-6.0.24.tar.bz2 0025547206 24.4 MB 16 days
otrs-httpd_conf-apache2_4.patch 0000001705 1.67 KB over 4 years
otrs-httpd_conf.patch 0000003563 3.48 KB over 3 years
otrs-perm.patch 0000000335 335 Bytes 16 days
otrs-scheduler.init 0000005577 5.45 KB almost 8 years
otrs.README.de 0000001087 1.06 KB over 7 years
otrs.README.en 0000000962 962 Bytes over 7 years
otrs.changes 0000162301 158 KB 16 days
otrs.init 0000014085 13.8 KB over 7 years
otrs.rpmlintrc 0000000309 309 Bytes almost 8 years
otrs.spec 0000015877 15.5 KB 16 days
sysconfig.otrs 0000003184 3.11 KB over 7 years
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