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The Open Ticket Request System

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS  

Source Files

Filename Size Changed Actions
UPGRADING.SuSE 7.8 KB Download File
otrs-6.0.17.tar.bz2 23.9 MB
otrs-httpd_conf-apache2_4.patch 1.67 KB Download File
otrs-httpd_conf.patch 3.48 KB Download File
otrs-perm.patch 335 Bytes Download File
otrs-scheduler.init 5.45 KB Download File
otrs.README.de 1.06 KB Download File
otrs.README.en 962 Bytes Download File
otrs.changes 158 KB Download File
otrs.init 13.8 KB Download File
otrs.rpmlintrc 309 Bytes Download File
otrs.spec 15.5 KB Download File
sysconfig.otrs 3.11 KB Download File

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