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The Open Ticket Request System

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS  

Source Files (show merged sources derived from linked package)

Filename Size Changed Actions
UPGRADING.SUSE 6.15 KB 10 months ago Download File
ZZZAuto.pm 771 Bytes 10 months ago Download File
itsm-4.0.24.tar.bz2 32.3 MB 10 months ago
itsm-update.sh 364 Bytes over 2 years ago Download File
itsm.README.de 1.3 KB 10 months ago Download File
itsm.README.en 1.05 KB 10 months ago Download File
otrs-4.0.24.tar.bz2 14.6 MB 10 months ago
otrs-httpd_conf.patch 6.12 KB 10 months ago Download File
otrs-perm_test.patch 560 Bytes 10 months ago Download File
otrs-scheduler.init 5.45 KB about 6 years ago Download File
otrs-scheduler.service 480 Bytes 10 months ago Download File
otrs.README.de 1.35 KB 10 months ago Download File
otrs.README.en 1.22 KB 10 months ago Download File
otrs.changes 164 KB 10 months ago Download File
otrs.init 13.8 KB almost 6 years ago Download File
otrs.permissions 206 Bytes 10 months ago Download File
otrs.rpmlintrc 970 Bytes 10 months ago Download File
otrs.service 683 Bytes 10 months ago Download File
otrs.service.helper.sh 786 Bytes 10 months ago Download File
otrs.spec 16.7 KB 10 months ago Download File
sysconfig.otrs 3.11 KB 10 months ago Download File

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