The Open Ticket Request System

Edit Package otrs
http://otrs.org/

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS

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buildservice-autocommit accepted request 846043 from Christian Wittmer's avatar Christian Wittmer (computersalat) (revision 199)
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