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The Open Ticket Request System

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS  

Source Files (show merged sources derived from linked package)

Filename Size Changed Actions
UPGRADING.SUSE 8.7 KB about 1 month ago Download File
itsm-3.3.15.tar.bz2 32.1 MB about 1 month ago
itsm-update.sh 364 Bytes about 1 month ago Download File
otrs-3.3.15-perm_test.patch 641 Bytes about 1 month ago Download File
otrs-3.3.15.tar.bz2 19.3 MB about 1 month ago
project.diff 10.7 KB 12 days ago Download File

Latest Revision

Lars Müller Lars Müller (lmuelle) accepted request 340987 12 days ago (revision 128)
Update to 3.3.15 + some cleanup

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