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The Open Ticket Request System
http://otrs.org/

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS  

Source Files (show unmerged sources)

Filename Size Changed Actions
UPGRADING.SUSE 8.7 KB 11 months ago Download File
ZZZAuto.pm 601 Bytes 11 months ago Download File
itsm-3.3.15.tar.bz2 32.1 MB 11 months ago
itsm-update.sh 364 Bytes 11 months ago Download File
itsm.README.de 1.32 KB over 4 years ago Download File
itsm.README.en 1.06 KB over 4 years ago Download File
otrs-3.3.15-perm_test.patch 641 Bytes 11 months ago Download File
otrs-3.3.15.tar.bz2 19.3 MB 11 months ago
otrs-httpd_conf-apache2_4.patch 1.65 KB 11 months ago Download File
otrs-httpd_conf.patch 3.64 KB over 2 years ago Download File
otrs-scheduler.init 5.45 KB over 4 years ago Download File
otrs.README.de 1.36 KB 11 months ago Download File
otrs.README.en 1.23 KB 11 months ago Download File
otrs.changes 161 KB 11 months ago Download File
otrs.init 13.8 KB over 4 years ago Download File
otrs.rpmlintrc 309 Bytes over 4 years ago Download File
otrs.spec 16 KB 11 months ago Download File
sysconfig.otrs 3.11 KB over 4 years ago Download File

Latest Revision

Lars Müller Lars Müller (lmuelle) accepted request 340987 10 months ago (revision 128)
Update to 3.3.15 + some cleanup

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