The Open Ticket Request System

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS

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Source Files (show merged sources derived from linked package)
Filename Size Changed Actions
UPGRADING.SUSE 0000008912 8.7 KB almost 4 years
ZZZAuto.pm 0000000601 601 Bytes almost 4 years
itsm-3.3.14.tar.bz2 0035556896 33.9 MB almost 3 years
itsm-update.sh 0000000364 364 Bytes almost 4 years
itsm.README.de 0000001347 1.32 KB over 7 years
itsm.README.en 0000001082 1.06 KB over 7 years
otrs-3.3.16.tar.bz2 0020297312 19.4 MB almost 3 years
otrs-httpd_conf.patch 0000005280 5.16 KB almost 3 years
otrs-perm_test.patch 0000000555 555 Bytes almost 3 years
otrs-scheduler.init 0000005577 5.45 KB over 7 years
otrs.README.de 0000001394 1.36 KB almost 4 years
otrs.README.en 0000001260 1.23 KB almost 4 years
otrs.changes 0000166556 163 KB almost 3 years
otrs.init 0000014085 13.8 KB over 7 years
otrs.rpmlintrc 0000000309 309 Bytes over 7 years
otrs.spec 0000016235 15.9 KB over 2 years
sysconfig.otrs 0000003184 3.11 KB over 7 years
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