The Open Ticket Request System

Edit Package otrs
http://otrs.org/

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS

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Source Files
Filename Size Changed
UPGRADING.SuSE 0000007987 7.8 KB
ZZZAuto.pm 0000000787 787 Bytes
itsm-3.3.5.tar.bz2 0020591815 19.6 MB
itsm.README.de 0000001347 1.32 KB
itsm.README.en 0000001082 1.06 KB
otrs-3.3.5.tar.bz2 0020125469 19.2 MB
otrs-httpd_conf.patch 0000002765 2.7 KB
otrs-perm.patch 0000000555 555 Bytes
otrs-scheduler.init 0000005577 5.45 KB
otrs.README.de 0000001087 1.06 KB
otrs.README.en 0000000962 962 Bytes
otrs.changes 0000145046 142 KB
otrs.init 0000014085 13.8 KB
otrs.rpmlintrc 0000000309 309 Bytes
otrs.spec 0000016034 15.7 KB
sysconfig.otrs 0000003184 3.11 KB
Revision 58 (latest revision is 120)
Christian Wittmer's avatar Christian Wittmer (computersalat) accepted request 227568 from Christian Wittmer's avatar Christian Wittmer (computersalat) (revision 58)
update to 3.3.5, ITSM to 3.3.5
Comments 0
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